Testimonials
What they are saying about us
I have a 12 year old PV system and I have been thinking about buying a battery for nearly a decade. I have always considered the usual cost / benefit analysis was flawed because it was only depreciating the value of the products - PV, battery, grid electricity and all that. For me, real analysis looks at the global benefit of PV and asks me what can I do. House prices go up and sometimes down. Cars and white goods are depreciated over a few years, but who says owning a refrigerator is a waste, or who claims not to use a washing machine and yet they wear out and (money is wasted on them?). Time for action! So I looked at Pure-Electric. I was most happy with their advice. I felt confident that I was making the right decision and noted that their price was more that competitive. The installation was a breeze having been convinced that I did not need to have the Tesla Battery installed in the garage. Again, I was helped through the "rules" for installing a battery. Easy! Now I am monitoring my Tesla performance. I am sure that I will be seeking more advice on how to make best use of my whole PV system, and I am confident that Pure-Electric will be my first port for advice.
Mathew and the whole team at pure electric were super professional, timely responses, the plumbers and sparkies were absolutely fabulous, no more kettle and bucket for us! five stars!
I am really impressed with the customer service provided by Pure Electric. I received very prompt and helpful information from Matt when I sent a request for several quotes. He is clearly an expert, and passionate about helping people with sustainable energy solutions. We will definitely engage Pure Energy once we decide to proceed.
Pure Electric help me to determine my Sanden hot pump water system fault and guild me to get hot water system reset and resolve filters issue, the hot water system is back online now. Wow thank you Pure Electric, 5 stars service.
Matthew was incredibly helpful in talking me through the whole process. Great support and incredibly swift organisation of everything.
Easy installation, communication was great the whole way. Looks good and is running great. Pure Electric are fantastic to deal with.
Early days yet, but the installation was a breeze. Communication was excellent, and Ben (plumber) was terrific. System is running beautifully. Thanks guys.
This is a honest review of pure electric it has good speed, good brakes and wheels but the battery life is terrible as it only lasts like 2 miles and the battery is gone you need to fix this as this isnt 18km range!!
Efficient process, great price, experts in their field. Very polite, great installation experience. Couldn't be happier with the result.
Pure Electric recently installed a solar PV system for us. Paul is extremely knowledgable and designed a suitably sized, high quality system while taking into account the limitations of our small roof and heritage restrictions. The entire process ran smoothly from delivery of the panels through to inspection. They also handled all of the communications with our electricity supplier and the whole system was up and running in no time. Would highly recommend them.
Pure Electric recently installed a solar PV system for us. Paul is extremely knowledgable and designed a suitably sized, high quality system while taking into account the limitations of our small roof and heritage restrictions. The entire process ran smoothly from delivery of the panels through to inspection. They also handled all of the communications with our electricity supplier and the whole system was up and running in no time. Would highly recommend them.
Super satisfied customer. The plumber David did an outstanding job of removing the old water tank and installing the 250L new tank in a narrow basement, and installing the heat pump. Matthew is very knowledgeable, an excellent communicator, providing good options.
We installed this Sanden system 9 months ago. Matt helped with getting the settings right and now can’t fault it. All I need now is for my power company to get their charging right.
I bought a Sanden heat pump in 2021 from Pure Electric and have been very happy with the amount of hot water it produces very energy efficiently. Matthew and the team really know their stuff when it comes to heat pumps. They only sell quality products and use experienced plumbers to install them. Totally recommend Pure Electric rather than a plumber who may not have much experience in installing heat pumps.
